Payment reminders and statements settings
Settings → Payment reminders and statements controls reminders and statements for all companies.
Reminders
Section titled “Reminders”- Reminders: Reminders and statements, Statements only, or Off.
- Reminder days: days relative to the due date, separated by commas. Negative numbers go out before the due date. The default is
-3, 0, 7, 14, 30. - Send at: the hour (in your store’s time zone) reminders and statements are sent, between 6:00 and 20:00.
- Move weekend reminders to Monday (early access).
Before every reminder, Termpact checks the order in Shopify. If it was paid, cancelled or disputed meanwhile, the reminder is skipped and the reason is shown on the invoice. Companies can opt out of reminders on their company page.
Due dates are never moved because of weekends; only the reminder is.
Payments
Section titled “Payments”Apply unapplied credit automatically: money a location paid in excess pays its next invoice in the same currency.
Statements
Section titled “Statements”Turn monthly statements on or off and choose the statement day (1–28). See Statements.
Changing these settings needs the Owner or Admin role.